Greensboro loses another health clinic
Yasmine Regester | 8/15/2013, 3:23 p.m. | Updated on 8/15/2013, 3:23 p.m.
7,500 patients in Greensboro are seeking a new healthcare
provider after a local clinic closes it doors.
Patients of HealthServe Community Health Clinic at 1002 S.
Eugene Street had been notified by mail of the impending
closure on August 9, the last day they accepted patients.
However, many patients learned of the closure on Friday as
they came for their last visit.
This was the case for Tawana Sampson, who has been a patient
of HealthServe for a little more than a year. “I was
devastated this morning,” said Sampson. “Even though it is
community based, I like the HealthServe. I really like and
trust my doctor.”
Sampson is just one of the many patients who will now have to
visit Emergency Rooms and Urgent Cares for their regular
HealthServe operates under Triad Adult And Pediatric Medicine
(TAPM), a non-profit healthcare agency, offering medical
services to low-income and uninsured patients. According to
TAPM, more than 70 percent of HealthServe’s patients were
Once the community’s largest primary care safety-net provider,
TAPM continued to lose large funding sources over the last two
years. In 2011, Guilford County eliminated $1 million in
funding for uninsured adults. TAPM’s finances took another hit
in March 2013, when Cone Health withdrew 27 percent of its
funding or $1.2 million, followed by N.C. Governor Pat
McCrory’s decision to refuse the expansion of Medicaid
benefits across the state.
“It became very apparent very quickly that we would not be
able to absorb the costs,” said Brian Ellerby, chief executive
officer of Triad Adult and Pediatric Medicine, Inc.
However, Cone Health and the Cone Health Foundation will
continue to provide about $3.2 million annually in financial
support of the pediatric practices of TAPM in Greensboro.
Tim Clontz, vice president of health services at Cone Health
said the health system’s options in the short term are fairly
limited. “We are looking at options that would create
additional sites for these folks to be seen & have a primary
care home. Most of these folks will have access to our urgent
cares and if necessary, our emergency departments.”
Over the last year, Cone Health has provided $185 million in
uncompensated care to the community.
The S. Eugene St. clinic closure comes about three months
after the HealthServe Northeast Medical Center on Cone
Boulevard closed in May 2013.
Ellerby noted that the HealthServe provided patients with
access to a doctor, a behavioral health specialist and a
registered dietitian, all of whom will be lost with the
Additionally, the closure will impact staff at the HealthServe
practice. HealthServe experienced a shortage in physician
providers, from seven to one full time and one part time.
Ellerby noted that TAPM will discuss options available to
employees including placement into other open and appropriate
positions within the organization as well as unemployment
“We want the community to understand that all healthcare
providers across the country are bearing the brunt of changes
in the healthcare system. These changes are adversely
affecting the ability to care for those most in need,” says